Privacy policy

This privacy policy describes how RelayForms Pty Ltd (ABN 94 648 454 684, ACN 648 454 684) and its affiliates ("coverletter.app", "RelayForms," "we," "our" or "us") collect, use, and share information in connection with your use of our websites (including coverletter.app), services, and applications (collectively, the "Service").

This privacy policy (the "Privacy Policy") does not apply to information our customers may process when using our Service. We may collect and receive information about users of our Service ("users," "you," or "your") from various sources, including:

• information you provide through your user account on the Service (your "Account") if you register for the Service;

• your use of the Service; and

• from third-party websites, services, and partners.

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or RelayForms Pty Ltd's data collection, use, and disclosure practices, please contact us at support@relayforms.com.

In short

As your privacy is critically important to us, we are following a few guiding principles with regards to the collection of personal data:

• We don't ask you for personal information unless we truly need it.

• We don't share your personal information with anyone except to comply with the law, develop our Service, or protect our rights.

• We don't store personal information on our servers unless required for the ongoing operation and improvement of our Service.

• We aim to make it as simple as possible for you to control what's visible to the public, seen by search engines, kept private, and permanently deleted.

As a website visitor

Like most website operators, RelayForms Pty Ltd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RelayForms Pty Ltd's purpose in collecting non-personally identifying information is to better understand how RelayForms Pty Ltd's visitors use its website. From time to time, RelayForms Pty Ltd may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

RelayForms Pty Ltd also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. RelayForms Pty Ltd only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of personally-identifying information

Certain visitors to our Service choose to interact with it in ways that require RelayForms Pty Ltd to gather personally-identifying information. The amount and type of information that RelayForms Pty Ltd gathers depends on the nature of the interaction. For example, we ask visitors who sign up to provide an email address. Those who engage in transactions with RelayForms Pty Ltd are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.

In each case, RelayForms Pty Ltd collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with RelayForms Pty Ltd. RelayForms Pty Ltd does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated statistics

RelayForms Pty Ltd may collect statistics about the behavior of visitors to its websites. For instance, RelayForms Pty Ltd may monitor the most liked and viewed entries. RelayForms Pty Ltd may display this information publicly or provide it to others. However, RelayForms Pty Ltd does not disclose personally-identifying information other than as described below.

Protection of certain personally-identifying information

RelayForms Pty Ltd discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on RelayForms Pty Ltd's behalf or to provide services available at RelayForms Pty Ltd's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using RelayForms Pty Ltd's websites, you consent to the transfer of such information to them.

RelayForms Pty Ltd will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, RelayForms Pty Ltd discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when RelayForms Pty Ltd believes in good faith that disclosure is reasonably necessary to protect the property or rights of RelayForms Pty Ltd, third parties or the public at large.

If you are a registered user of an RelayForms Pty Ltd website and have supplied your email address, RelayForms Pty Ltd may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with RelayForms Pty Ltd and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. RelayForms Pty Ltd takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. RelayForms Pty Ltd uses cookies to help RelayForms Pty Ltd identify and track visitors, their usage of RelayForms Pty Ltd website, and their website access preferences. RelayForms Pty Ltd visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using RelayForms Pty Ltd's websites, with the drawback that certain features of RelayForms Pty Ltd's websites may not function properly without the aid of cookies.

Business transfer

If RelayForms Pty Ltd, or substantially all of its assets, were acquired, or in the unlikely event that RelayForms Pty Ltd goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RelayForms Pty Ltd may continue to use your personal information as set forth in this policy.

Promotional communications

You may opt out of receiving promotional emails or text messages from RelayForms Pty Ltd by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional communications, such as those about your Account or our ongoing business relations.

Instructions for Deleting Your Personal Information

At RelayForms Pty Ltd, we are committed to protecting your personal information and giving you control over how it is used. If you would like us to delete your personal information from our records, please send an email to our data protection officer at privacy@relayforms.com, including your name and email address, and a brief explanation of your request.

We will respond to your request as soon as possible, and we will take all reasonable steps to delete your information from our records. Please note that we may be required to retain certain information for legal or regulatory purposes. In such cases, we will only retain the minimum amount of data necessary to comply with the law.

Privacy policy changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change to this Privacy Policy will constitute your acceptance of such change.

Questions?

If you have any questions about the Privacy Policy, please contact support@relayforms.com.

This Privacy Policy is based on Creative Commons ShareAlike version from Automattic.